Who am I?

Heather is a storyteller with a passion for science, history, art, the environment, and civil and human rights. Her work has appeared in numerous publications, including the San Francisco Chronicle; Smithsonian, AFAR, and VIA magazines; the New Internationalist; and T: The New York Times Style Magazine.

She's Managing Editor at FranklinCovey, where she launched and leads a newsletter to help 60,000 global subscribers navigate workplace challenges. She develops course curricula, articles, videos, podcasts, and interactive activities covering leadership, empathy, communication, and building connection at work.

Previously, she was Lead Writer & Editor for Global Marketing at IDEO, the firm at the forefront of human-centered design. She crafted case studies, thought leadership pieces, newsletters, and internal communications that spanned IDEO's portfolios: health, mobility, education, food, AI, and more

Before IDEO, Heather was Associate Editor at the non-profit environmental law firm Earthjustice. She developed magazine features, infographics, and blog series; oversaw front- and back-of-the-book production for Earthjustice Quarterly magazine; and established the firm’s first fact-checking program.

In January 2013, Heather founded Healthline Media's inaugural news team, managing a four-person, bi-coastal news desk covering healthcare policy and medical research. She set the calendar, developed editorial strategy, and tracked analytics. By 2015, Healthline News attracted 500,000 visitors a month and had syndicated stories to Yahoo Health, Fox, and Business Insider.

Heather graduated with honors from the University of California, Berkeley. A jewelry maker, dinosaur digger, and amateur archaeologist, she's happiest when knee-deep in a project.